[ orders ]

upon ordering

You will receive a confirmation email of your order with your submitted information.

Please make sure your address and payment method are correct before checkout, as we try to ship within a week. Change beyond that timeframe is beyond our control.

upon shipping

You will receive another email with your tracking information after we ship.

After shipping, we are unable to be responsible for your package, but we will do everything we can to assist you if there are any problems.

Shipping times vary according to your destination as well as other external causes, such as weather, holidays, the post office itself, and recently the pandemic.

International
shipping

Besides the information above, your package will also go through customs and domestic delivery in your country.

Possibility of custom fees and time stuck in customs will vary and are out of our control,
but our international orders have had few issues so we appreciate your patience!